Shipping policy

Shipping Policy

At Mouei, most of our pieces are thoughtfully made to order, ensuring attention to detail and quality craftsmanship in every garment.

Processing Time

Orders are typically processed and shipped within 7–10 business days from the date of purchase.

Delivery Time

Delivery timelines vary depending on your location and the courier partner. Once your order is shipped, you will receive tracking details to monitor your package.

Please note that delivery delays caused by courier services, customs, or unforeseen circumstances are beyond our control.

For any shipping-related questions, feel free to contact us at info@themouei.com.

Thank you for supporting intentional, made-to-order fashion.